Case Studies

Challenge

1. The client wanted to develop Global Risk and Compliance system based on their unique approach.
2. They wanted to develop a fully integrated end-to-end Governance, Risk & Compliance (GRC) management information system
3. The client required such feature as Risk Assessment, Action Management, Incident Management and Complaints Management modules; Control Verification, Compliance Estimation and Audit functionality; as well as configurable Calendars, an interactive Executive-Level Dashboard and a large suite of exportable reports
4. The challenge was to clearly help companies to adhere to the new Global Risk Standard

Our Approach

1. Developed the system in an Agile manner
2. Built solid foundations for future (future proofing)
3. Please read old Case Study to get clear idea

Result

1. System is now in use by over 200 companies ranging from State Bodies, Multinational to SMEs.
2. Assisted the client in winning 2 global awards for the solution – sole developers over a 10-year period
3. Created a solid framework for the product from its infancy to its current standing
4. Please see video https://www.calqrisk.com/asset-management/ and testimonials in https://www.calqrisk.com/
5. Fully supports ISO standard ISO 31000

Challenge

1. The Cliffs of Moher is a very popular destination for tourists drawing over 1.6 million tourists per year. Evolve was requested to create a capacity management tool as there was severe traffic congestion issues in the area during summer months leading to tail backs of over 30 minutes to the car park.
2. Digital Transform the Coach Business of Ireland’s Premier Tourism Attraction from a standing start.
3. Create operational efficiencies for Bookings Administration, Coach Arrivals and Accounts Departments.
4. Move payments online for coach companies via payment gateway.
5. Handle the variable nature of the business – different types of trade customer, PAX booked different to PAX arrived, arriving at a different time
6. Handle over 100 coach arrivals and departures each day at peak season.

Our Approach

1. Meet and carryout a large number of interviews with the different teams.
2. Create a technical road map for the coach business
3. Develop a booking system in an agile manner working closely with the operators and management teams to ensure project successes.
4. Integrate to existing systems as request via Web API

Result

1. The system is now in use a number of years
2. Dynamic billing feature helping the client thru the tougher times from extra revenues earned
3. Less paperwork – Drivers sign on Mobile Device on arrival along with the correct PAX on board.
4. System the group can stand over – one source of truth etc.

Challenge

1. The client wanted to a develop a Trail Management system to assist with the monitoring, locating, fixing and repairing of trail issues.
2. The system had to work in an offline environment, in areas where there would be little or no internet coverage.
3. The system had to support offline maps
4. Ensure that the system could close the loop from issues from Monitoring, Find, Fix and Reporting.
5. The client also needed to develop forms on the fly and need to support dynamic form building and display on both the mobile and portal.
6. Interface with a People Counter system for easy display on the map

Our Approach

1. We developed the system via a number of development iterations.
2. The system was developed in a collaborate way with the end users
3. Initially the system was focused on a few distinct topics but it became clear from user requirements that there was an underling need for a more dynamic design environment. We successfully addressed that.
4. We approached the project as partners rather than being a system developer/vendor/contractor.

Result

1. The system provides a significant operational efficient of operators/surveyors in the field avoiding double entry of information.
2. The client can clearly show the national insurers that the trails in their care are operated correctly clearly demonstrating that trails can be monitored, issues can be clearly recorded, fixed and reported on.
3. A system supports the end client remaining compliant with the national insurers of walks/trails in the county
4. The system supports the smooth export to other GIS System
5. The client has a tailor-made Mobile GIS tool to meet his exact requirements.

Challenge

1. Redevelop a bespoke Online Corporate Reward Management System
2. Create Schemes for different customers, with their own specific schemes
3. Allow Employees to select gifts
4. Manage their Points Effectively
5. Handle different Schemes that the client supported

Our Approach

1. Work with the client in an Agile fashion to develop the system
2. Create a number of mock-ups of the system and talk through via a number of different use cases.
3. Migrate the existing data to the new system with little fuss.

Result

1. System is in use for 10 years
2. Principal system for customer to manage their business